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jazzie
March 22, 2001, 10:03 pm
Okay...a new problem!. I don't have the CD-ROM installed (the D drive is not present at all) and I don't have any drivers for it either. It's a no name brand and I don't know how to get the drivers and then have it installed.

Pls help anyone?

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newgrl
March 23, 2001, 01:51 am
My guess here is that you don't need the drivers... Windows will load generic ones for you. Very, very, very few cd-rom drives need special drivers for them.

Is the device listed in device manager?
Right click My Computer.
Select properties.
Go to the device manager tab.

Do you have a listing for cd-rom there? If so what is it listed as? Double click on it to bring up the properties. Has it been assigned a drive letter?

If it isn't in device manager. Does your BIOS pick it up at all?

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jazzie
March 23, 2001, 02:05 am
Nope..the device ain't listed in device manager. And ummm I really don't know if BIOS picks it up at all or not. Could U tell me how to see if it does?.



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Pure Luck
March 23, 2001, 02:13 am
Watch your screen when you boot up and see what it detects. Primary Master will be your hard drive and your cd should be Primary Slave or Secondary Master. Could be a bit different on the cd but that's generically what it usually is. If it's not showing up there during boot, it may be disabled in the bios. You would have to go to the bios and make sure Primary Slave and Secondary master and slaves are set to Auto Detect or plain Auto and that should cover all the bases. Save changes and exit and it will re-start.

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jazzie
March 23, 2001, 02:56 am
Okay I got this written down from BIOS :

Primary Master, Secondary Slave, Sec. Mster and Sec. Slave are all on Auto.

In the advanced setup, the 1st boot device is IDE-0 and the 2nd has been disabled.

When I boot my pc, this is what it says :

Auto detect Pri. Master : IDE-0
Auto detect Pri. Slave : Not detected

Do U think I can install the CD-Rom from New HArdware wizard?. The only listing there is for the Cd-Rom controllers and there are only 3 things in there...namely sony, Mitsui and Toshiba. When U click on this, windows says drivers ain't right for the hardware.

So I don't know and this is really frustrating especially when I have a new game here and I can't play it!.

Appreciate your help newgrl http://www.helpfromtechs.com/ubb/smilies/smile.gif

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CanadianMe
March 23, 2001, 04:17 am
No you wont be able to install it from add new hardware if your bios isn't picking it up. It should read as your secondary drive. Have you gone into your bios and changing it from auto detect to user select. Then see if the bios will pick it up. Until your bios sees it windows wont. How old is it? Also check the cables if your comfortable with doing it, may have loosened over time, maybe not but I would check everything and make sure its tight.Did this happen out of the blue? It may be just old and worn out, it happens. There is not alot of reasons other than a loose cable why it shouldnt auto detect (besides of course its time has come). I mean if it wa running fine than suddenly have your bios not detect it. I assume you didnt just install it. If its new look on the back and make sure the jumpers are set for slave and not master.

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www.canadianme.com (http://www.canadianme.com)

jazzie
March 23, 2001, 04:28 am
Okay maybe I should have told u guys this b4. Everything was working fine until yesterday when my HDD just went bonkers on me and no matter what I did, it just wouldn't open windows. Sometime back a virus hit and since then the HDD has registered more than 10 bad clusters and sounds like a freak train. So I gave up and put in a spare HDD that I had. That's when the CD rom wasn't recognized. So i thought hmmm need reinstalling...which I did. Reinstalled windows and all other drivers...still no CD ROM.

I have checked all the cable connections and found then to be okay.

I will try to set BIOS to user...and see what happens....

Meanwhile....wish me all the luck U can...and hope nothing else goes wrong!

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CanadianMe
March 23, 2001, 04:34 am
Make sure they are placed in proper sequence on the cable also.The other thing to check is make sure the new HD is set for master and not slave. Also check and make sure the power supply is properly connected. And if you have another cable around if all this doesnt work you might want to give that a whirl too.

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www.canadianme.com (http://www.canadianme.com)

Pure Luck
March 23, 2001, 04:39 am
Yeah, sounds like something isn't plugged in tight or jumpered correctly. If everything CanadianMe suggested doesn't work and if you have an extra cable, you might try setting the cd to master and hooking it to the second ide controller.

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jazzie
March 28, 2001, 01:43 am
I'm sorry that I can only post a reply now. I finally got the PC running today....again!
Don't know what happened really....it just went bonkers the next day and since then I have been struggling to even get into BIOS mode. The PC was just this close to being dumped in the trash!.

My thanks to everyone who have taken their time to help.

I finally found why the CD-Rom was not working....I needed to install the sound drivers first!. Gosh...and to think I nearly pulled every hair out!

My thanks again everyone http://www.helpfromtechs.com/ubb/smilies/smile.gif



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CanadianMe
March 28, 2001, 03:35 am
Is it a creative cd rom? I should have thought about that. You have to install the sound drivers in dos(actually you install the cd drivers also). Then it reads it. I assume it hooked from your sound card and not your motherboard.That of course if it is a creative cd rom. If not,did you hook it up to MB? I am just curious at this point, I would assume it is hooked up to sound card or you wouldnt have to install the sound drivers. Or am I wrong?

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www.canadianme.com (http://www.canadianme.com)

jazzie
March 28, 2001, 05:05 am
Yes it is hooked up to the sound card. I took the pc apart and went around in it with a torch light! LOL!. But yes it is hooked to a sound card.

Thanks for all the advice though...appreciate it http://www.helpfromtechs.com/ubb/smilies/smile.gif

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CanadianMe
March 28, 2001, 03:32 pm
Thanks, just wanted to know now when someone else has a cd rom problem it will something else to remember to ask. Been a while since I installed one of them , completely slipped my mind.

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www.canadianme.com (http://www.canadianme.com)

reddsteel
March 30, 2001, 06:29 pm
Are you still having problems?

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Jordan Gadd (reddsteel)
reddsteel@helpfromtechs.com

jazzie
April 5, 2001, 04:43 am
Sorry I could only post my reply today....have been having hell with the PC.

Yes the CDROM is working fine on that HDD I posted. Since then, I found that the HDD runs really slow....and I was just well impatient http://www.helpfromtechs.com/ubb/smilies/smile.gif

Anyways, I tried to run my other HDD and see if after cooling down for a week or so would make it work and it did work!!. Thank God!

Only problem is....now the CDROM doesn't read at all. I thought it was maybe hardware problem with the ROM and so I put my old HDD back on and tried it. The ROM worked fine. it is only in this other (faster) HDD that it don't work anymore....

Could anyone tell me one thing.....why is the DMA box in the ROM properties is not there as it should be?.

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